Notes

TikTok Ate the Restaurant Search

By Yoan Letsoin July 12, 2022


Written in 2026, looking back at the summer a Google executive said the quiet part out loud, with the benefit of knowing this was the start of something much bigger.

A senior Google executive said something this week that a lot of people found surprising and I found familiar. Paraphrasing: in their own internal studies, something close to 40 percent of young people, when they want somewhere to eat, do not open Google Maps or Search. They open TikTok or Instagram. Coming from Google, about Google, that is a remarkable admission to make in public.

Why it barely surprised me

I sit in Bali and work across the Indonesian market, and from here the number reads like a Western headline catching up to a local reality. The behaviour the executive described is not a forecast in Indonesia. It is Tuesday.

When someone here wants to find a cafe, a lot of the time the first move is not a search box at all. It is scrolling a reel, watching someone actually walk into the place, hearing the room, seeing the plate arrive. A ten-word review and a star rating cannot compete with fifteen seconds of a real person eating there. The search engine gives you a list. The video gives you a feeling, and for a decision this social, the feeling wins.

What a text index cannot capture

The thing search was always weakest at is the thing this kind of discovery is best at. A search result is a claim about a place. A video is closer to evidence. You can see the crowd, the lighting, whether it looks like somewhere your friends would actually go. That last part matters enormously here, where so much of eating out is a group decision made half for the food and half for the photos.

And the discovery is passive. Nobody in this pattern is searching for a specific restaurant. They are being shown one they did not know to want, mid-scroll, and then saving it. Search assumes you already know roughly what you are looking for. A feed assumes you do not, and in the case of “where should we eat,” you usually genuinely do not.

The part nobody writes in English

Here is what frustrates me. The English-language coverage of this treats it as an American story about American teenagers, with a graph and a worried think-piece about the future of Google. Almost nobody writing in English connects it to the markets where this shift ran ahead of the West, and Indonesia is one of the loudest examples.

We are one of the largest TikTok audiences on the planet, on a phone-first, video-first internet, with a food culture that lives on being shown to people. If you want to see where “young people discover places on video, not on a map” leads, you do not need to wait for a forecast. You can just look here. I might be wrong about how far it goes, but from the room I am sitting in, the map already lost this particular fight, and I am not sure it noticed.


Written by Yoan Letsoin, I work in search and write about it here. If something resonated, say hello.


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